Mental Health Resources and Helplines

Telephone 0800 132 737

Offers emotional support and information/literature on Mental Health and related matters to the people of Wales. Anyone concerned about their own mental health or that of a relative or friend can access the service. C.A.L.L. Helpline offers a confidential listening and support service.

NHS Direct Wales

Telephone 0845 4647

Health advice 24 hours a day, 365 days a year.

Telephone 0800 132 737

Offers emotional support and information/literature on Mental Health and related matters to the people of Wales. Anyone concerned about their own mental health or that of a relative or friend can access the service. C.A.L.L. Helpline offers a confidential listening and support service.

NHS Direct Wales

Telephone 0845 4647

Health advice 24 hours a day, 365 days a year.

Telephone 0845 767 8000 (6pm-11pm)

Saneline is a national mental health helpline providing information and support to people with mental health problems and those who support them. If you’re a carer needing support you can contact all of the above as well as Carers Direct and the Princess Royal Trust for Carers, both of whom are able to provide support and advice on any issues affecting you.

Telephone: 0800 1111

Childline is a free, confidential service available to anyone under 19 in the UK. Whether it’s something big or small, their trained counsellors are there to support you any time, day or night.

Kooth PLC is a digital mental health and wellbeing company working to provide a welcoming space for digital mental health care, available to all.

Telephone: 0808 80 23456 (8am – midnight, seven days a week)

Text: 84001

Meic is a confidential, free helpline service for children and young people up to the age of 25 in Wales. You can call, text or instant message them in Welsh or English for support, advice and information.

Welsh Women’s Aid is the national charity in Wales working to end domestic abuse and all forms of violence against women. We are a federation of specialist organisations in Wales (working as part of a UK network of services) that provide lifesaving services to survivors of violence and abuse – women, men, children, families – and deliver a range of innovative preventative services in local communities.

We have been at the forefront of shaping coordinated community responses and practice in Wales since we were established in 1978. We do this by campaigning for change and providing advice, consultancy, support and training to deliver policy and service improvements for survivors, families and communities.

Telephone: 08457 90 90 90 (24 hours a day)

Email: [email protected]

Provides confidential, non-judgmental emotional support for people experiencing feelings of distress or despair, including those that could lead to suicide. You can phone, email, write a letter or in most cases talk to someone face to face.

Providing help and advice about violence against women, domestic abuse and sexual violence

A number of reports have highlighted that although there is an over-representation of BME adults within the mental health services there is also an under-representation of BME young people accessing mental health services. Furthermore, BME people are less likely to be referred by a GP for support despite this leading to higher percentages than average later being admitted to hospital with chronic mental health problems.

As part of Diverse Cymru’s mission, we are striving to make positive differences in these statistics. We are using our position to raise awareness both within Wales’ BME communities and among health care professionals of the additional issues and barriers that face BME people around accessing mental health services.

We want people to feel confident and comfortable when accessing services, and for health care practitioners to feel more knowledgeable when facing the complexities of the issues that some BME people face in seeking help.

We work with people who are experiencing challenges with their mental health, and with communities who want to create a greater sense of connection, ownership and wellbeing in the places that they live.

One of the leading Mental Health Charities in Wales. We are an independent, non-profit and non-political charity which works with people who have a mental health related issue, other voluntary organisations and statutory services to promote mental well-being. We aim to ensure there is a comprehensive range of mental health services throughout Wales.

Our objective is to support people to make long-lasting changes in the areas of their lives that are currently not working for them. We aim to provide the best support to people affected by mental health, their families and carers.

Hafal is a Member-led Charity supporting people with mental health problems – with a special emphasis on those with a serious mental illness – and their carers and families. We also support others with a range of disabilities and their carers and families.

Covering all areas of Wales, our services are underpinned by a unique Recovery Programme. Based on modern principles of self-management and empowerment, it offers a methodical way of achieving recovery by focusing on all areas of life.

Time to Change Wales is the first national campaign to end the stigma and discrimination faced by people with mental health problems.

The Time to Change Wales campaign is delivered by a partnership of two leading Welsh mental health charities.

Mind Cymru is Mind’s force for change in Wales. Informed in everything they do by people with direct experience of emotional distress they campaign vigorously to create a society that promotes good mental health and that challenges mental health stigma.
Adferiad Recovery provides support for vulnerable people in Wales and their families and carers. They have a particular focus on people with mental health problems, substance misuse problems, and those with co-occurring and complex needs.

Time to Change Wales leaflets:

English

Chinese

We’re Mind Cymru, the mental health charity.

We’re an unstoppable community of people in Wales who won’t give up until everyone experiencing a mental health problem gets the support and respect they deserve. Together with our 20 local Minds in Wales we’re committed to improving mental health in this country. Together we’re Mind in Wales.