I have been living in Swansea for 6-7years, there are five of us in my family.
We received a letter on December 8th to tell us that, we have to move out of the property we were placed in before our legal status by the 14th December.
It was so rushed, excluding the weekend, we only got four days to move out. We weren’t told where to move to and had no idea who to ask for advice and help.
Since I came to CIWA and you put me in contact with Housing Options for my eviction issue. Knowing that I have the right to 28 days notice, made me feel better and gave me some peace of mind.
Through CIWA, I am able to grasp what is happening and what I can do. You helped me by contacting people on our behalf and explained to me what was happening and what to expect.
You kept me in the loop when you were asking the person in charge on our behalf and I clearly knew what was happening and that was really important because it gave me peace of mind and reduced a lot of stress.
I didn’t feel like I was fighting a battle on my own. With CIWA beside me, I felt stronger and able to face all the challenges that were in front of me.