My health is very poor. Seeking medical help is a constant challenge and on top of that our daily life matters also cause us a lot of problems.

I receive a lot of letters from NHS and council departments etc. I need help in translating the letters to me, and to sort out what is requested of me by these letters.

The staff at CIWA is very attentive and caring, they always do their best to help to sort out our problems. We really need an organisation like CIWA to help us get on with our lives.

The greatest support is that CIWA has helped us to overcome the struggle in us, and the helplessness we have towards the healthcare system.

Wong
80 years old
Swansea
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